FAQs

Below are the answers to our most frequently asked questions. If you have a question that isn't answered here, feel free to contact us!

ARE THERE ANY EXTRA CHARGES I NEED TO BE AWARE OF?

No, the only things you pay for are the products you want and the cost to ship them to you.

I CAN’T REMEMBER MY PASSWORD. HOW CAN I ACCESS MY ACCOUNT?

Click “Forgot Password?” on the Login screen.

DO YOU HAVE A MINIMUM ORDER?

No, there are no minimum orders.

Cowhide Rug Store

WHAT KINDS OF PAYMENTS DO YOU ACCEPT?

PayPal, Discover, American Express, Visa, and Mastercard.

WHERE WILL MY PACKAGE BE SHIPPED FROM?

We have several distribution warehouses in the USA.

HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?

It depends on the package size, but our packages typically arrive within 3 to 5 business days. Your item will be dispatched within 1 business day.

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